Do your automatic visual inspection (AVI) systems meet international standards for detection accuracy and speed?
Yes, our pharmaceutical inspection systems such as the fully automatic ampoule AVI and leak testing machines, feature all-servo drive control and support inspection speeds ranging from 150 to 800 containers per minute. For example, the ampoule combo unit operates stably at 600 containers per minute (±5%) and accurately detects foreign particles ≥50μm. All major systems meet international benchmarks and have received CE certification.
Are your pharmaceutical packaging inspection systems compatible with different power standards and packaging formats across countries?
- Power compatibility: Our pharmaceutical packaging inspection equipment supports both 220V and 380V inputs and can be customized to meet local electrical interface requirements, including CE-compliant configurations.
- Format flexibility: All inspection machines adopt a modular design, making it easy to switch format parts to accommodate different container types, including variations in material, neck size, and height.
Are your medical packaging inspection systems certified for EU or FDA compliance?
Our company is ISO 9001:2015 certified. Our core medical inspection equipment complies with China’s GMP and holds EU CE certification. Additionally, our systems meet FDA and 21 CFR Part 11 requirements. Equipment exported to countries including Russia, Brazil, Malaysia, Iran, Iraq, South Korea, Indonesia, Uzbekistan, India, and Thailand has been configured to meet local regulatory standards.
How do you address regulatory differences in pharmaceutical machinery across various countries?
We collaborate closely with international agents and partners who specialize in local pharmaceutical regulations. This ensures we provide compliance documentation tailored to specific markets such as ANVISA in Brazil or GMP standards in Southeast Asia, along with full technical files and declarations of conformity.
What support do you provide in case of equipment failure?
- Remote support: Our technical team offers fault diagnostics via email (jishu@zzyj.com.cn) or video calls. Around 80% of software-related issues can be resolved remotely.
- On-site service: For hardware issues or complex cases, we coordinate with customers to dispatch experienced engineers for on-site inspection and resolution.
Do you provide multilingual manuals and training for your packaging testing and inspection equipment?
- Documentation: We offer operation guides, maintenance manuals, and error code libraries in both Chinese and English. Custom translations (e.g., Russian) are available upon request.
- Training: Our engineers conduct on-site training sessions during equipment delivery to ensure correct operation and maintenance practices.
How does your pricing compare to international brands?
Our pricing is typically more competitive due to large-scale manufacturing and optimized supply chains. For example, a fully automatic AVI machine is priced at approximately 60% of similar systems from European or American brands. Maintenance costs are also significantly lower, and we include a recommended spare parts list for two years of operation.
Are your delivery timelines affected by international logistics?
- Standard lead time: For most equipment, delivery takes 3-4 months.
- Urgent orders: In urgent cases, delivery can be expedited to around 2 months for an additional surcharge, depending on material availability and shipping conditions.
